A dedicated Solutech admin embedded with your team - amplified by internal AI tooling, prompt libraries, and methodology we've sharpened across hundreds of orgs. Your CRM stays clean, automations stay current, and the backlog actually shrinks. Monthly retainer, three sizes.
The same admin every month, embedded with your team - backed by Solutech's internal AI tooling, prompt library, and runbooks. The combination is what makes the maths work.
Not a pool, not a queue. The same person on your account every month - certified across the platforms you use, fluent in your domain after the first quarter.
Internal agents that do the audit-heavy work - permission reviews, duplicate hunts, picklist sweeps, broken automation checks - while the admin works on what only a human can.
Runbooks for the common admin moves, with the internal tooling to execute them. Every change is documented; every rollback is one command away.
The "admin to-do list" that nobody gets to - reports, fields, flows, training requests. We work through it on a real cadence and report back monthly.
Three tiers based on org complexity, ticket volume and the number of platforms. Switch up or down any month - there's no annual commitment.
All plans · Monthly · No annual commitment · Switch tiers any month
Internal tooling Solutech has built across hundreds of orgs. Standard on every retainer.
Weekly audit of profiles, perm sets, sharing rules. Flags every change since last week.
Maps every flow, process builder and Apex trigger. Surfaces unused, duplicated, or risky logic.
Dupes, broken refs, stale records, missing required fields. A daily summary, nightly cleanup.
Hundreds of curated prompts for SOQL, validation rules, formula fields, flow building. Battle-tested.
Every change your admin makes, logged. Diff view, rollback in one command.
Your queue, real-time. First response, time-to-resolve, breaches - visible to you, not buried.
Monthly review with the actual numbers - tickets closed, agents shipped, automation lifted. No vanity charts.
Custom agents for your sector - banking compliance, healthcare PHI, ecommerce SKUs. Built when needed.
A senior admin in EMEA is €70-110k loaded. We deliver the same throughput at half - because the agents do the audit work.
Start next week. No recruitment cycle, no false starts, no hidden cost of a bad hire.
Your admin gets sick, takes leave, leaves the company - the system stays. Backup admin is briefed; the runbook is shared.
No annual lock-in. If we're not earning it, you leave. Most engagements pass year three.
No - it's an admin plus the back-office AI agents and tooling we've built internally. The admin is the senior person doing the work that needs judgement; the agents handle the work that needs precision and speed. Most of our clients tried outsourcing first.
Yes - that's the model. Same admin, your context compounds, your stand-ups become useful. We have backup coverage built in, but you'll know the backup before you need them.
Internal tooling - prompts, runbooks, and agents we've built for the common admin moves: permission sweeps, data quality cleanup, automation audits, picklist deduplication. The admin orchestrates them on your org. None of it is exposed to you directly unless you want it.
You can buy hours à la carte (€180/hr for admin time, €280/hr for solution architect, €320/hr for senior dev) or move up a tier mid-month. The transition is friction-free.
Usually we work with them, not replace them. The augmented admin handles the audit-heavy, repetitive and out-of-hours work; your in-house person handles the deep-context decisions and the relationships.
Salesforce (every cloud, including Marketing Cloud, Data Cloud, Agentforce), HubSpot (every hub including Breeze AI), Marketo, Pardot, ActiveCampaign, Microsoft Dynamics, ERP integrations - SAP, Priority, NetSuite. If it's in our world, our admins are certified or trained on it.
Send us your platform and the kinds of tickets that don't get done. We'll come back with a tier recommendation and a sample sprint.